| y"> | | | | response. In this way you can make personal and |
| Do you know anyone who can not speak? Do you | | | | business calls. |
| know anyone who can not hear? Did you know their | | | | This is why it is called a relay system. There are |
| is a telephone communication system for their individual | | | | always three people involved in one telephone |
| disability? If you have answered yes or no to any of | | | | conversation. |
| these questions, read on. | | | | When you call - or somebody else places the call for |
| The California Telephone program or TTY is a | | | | you- to request an application form for the California |
| program of the California Public Utilities Commission. | | | | Relay Service- you will speak with a customer service |
| When you can not talk for whatever reason, stroke, | | | | representative. The customer service representative |
| medication side effects, or cancer to name a few you | | | | wants you to receive the equipment that best fits and |
| can use the telephone. | | | | your specific needs. |
| TTY MACHINE FOR SPEECH COMMUNICATION | | | | At that time an application will be mailed to your home. |
| The telephone which is provided for you FREE is a | | | | When you receive this application, you need to take it |
| normal size phone with a small key pad. You call the | | | | to your doctor for a signature. After your doctor signs |
| operator to the TTY Relay and in a few seconds you | | | | the application it can be faxed or mailed to the |
| will be connected to your party. You then type your | | | | California Access Program. |
| message to the relay operator and you can hear your | | | | The phone number is 800-806-1191 and the fax |
| telephone contact speak to you. | | | | number is 800-889-3974. website |
| TTY MACHINE FOR SPEECH AND DEAF | | | | Once your application is processed you will receive a |
| COMMUNICATION | | | | phone call from a Field Representative. The |
| TTY Telephone has a keypad and a small screen to | | | | representative will come to your home train you on |
| receive phone messages. If you can not speak - or if | | | | your new equipment and install it. This wonderful |
| you can not hear - you will type your message from | | | | equipment is your voice to the world. |
| the keypad on your TTY phone. The operator will talk | | | | Thank you for reading my article. Please feel free to |
| to the party on the other end of the phone and type | | | | read any of the numerous articles on various subjects. |
| the message back to you. You will then type a | | | | |