Coaching Tools Using Different Modalities of Learning to Improve Communication and Rapport

Each of us has four representational systemslike "I see what you are saying", "let me take a look at
kinesthetic, visual, auditory, and auditory digital. Theseit", "It appears to me", "Show me what your mean" and
systems help us order the world in a way that makes"I get a picture of it". You will want to mirror those
sense to us and we each have a dominantwords when you are working with a visual person.
representation system. I am auditory. Forty percent ofAsk them where they see themselves in a year. Can
the populations tend to be kinesthetic, forty percent ofthey picture what the outcome will look like?
the population is visual, twenty percent of theVideos work well as products for these clients.
population is auditory, and twenty percent tend to beAuditory
auditory digital. We use all of these at different times inAuditory people often talk to themselves and are
different situations. You can also change modalitieseasily distracted by noise. They learn by listening and
over time but that is somewhat rare.can repeat things back to you. They often like to talk
Each representational style has its own behaviors andon the phone, like music and move their lips or talk to
by observing these behaviors you can tellthemselves when they are thinking deeply. They
representational system is primary for most people.memorize and learn sequentially. No mind maps for
Visualauditory people. They breathe from the middle of their
Visual people often tend to be neat and well groomed.chest. They like to be talked to when receiving
They have very erect posture and tend to look slightlyinformation and they will be very attentive to words
up holding their head high. They are often thin. Theyand tone of voice.
breath shallow or from the top of their lungs. TheyYou will hear auditory clients say things like "I hear you",
tend to be organized. They memorize by seeing"That is clear as a bell", "state your purpose", and
pictures or what they want to remember. They are"describe it to me". You will want to use similar phrases
not distracted by noise but have trouble rememberingwhen working with an auditory client. Make sure that
verbal instructions and their minds often wander.there are not distracting noises in the room or static on
Appearance is very important to them they arethe phone when you are working with an auditory
focused on how things "look".person because they will not be able to focus with
When you are working with a visual person you willdistracting noises.
want to paint a verbal picture. Whenever possible useThese clients will appreciate audio recordings of their
pictures and let them use pictures to help thesessions and teleclasses. Telecourses are a great
represent their feeling, goals, needs, and desires.product for these clients.
You will hear your visual client use words and phrases