Conflict Management - One Mother's Powerful Lessons

My mother, who was born on the fourth of July, toldhuman in front of me, especially when I'm tempted to
me that everyone in the country celebrated herjudge others harshly. Somehow, in my younger years, I
birthday. As a youngster, I decided she must be veryjudged some people harshly anyway. I have often
famous and much loved. While age broughtreflected on how long it took me to find and truly
understanding of her joke, the image of my mother asemploy my mother's lesson in compassion. The work
someone who deserved love and fame neverof becoming a mediator forced me to look this one
diminished for me.straight in the eye, because the mediator's work is one
Because of my line of work, I've had plenty ofof compassion and non-judgment. Mom would be
opportunity to reflect on the lessons I learned from myproud.
mother about conflict and its resolution. Some of themShe was quick on her feet in a fight and verbally
have been powerfully helpful---and a few have beennimble. Some have suggested that her fiery Scottish
powerfully unfortunate.heritage and upbringing was the cause. She worked in
A strong woman of Scottish heritage and with anthe New York State Legislature for much of my life
assertive streak a mile long, she was also deeply kindand loved a good debate. I remember going to work
and compassionate. She taught me that I shouldwith her on school snow days, and she'd encourage
engage conflict willingly and as kindly as possible, andme to go to the visitor's gallery and watch the floor
that I should stand strong, especially when advocatingdebates. This was another gift---to be able to see
for those who were less able to advocate forboth sides in an argument and to value verbal jousting
themselves. The way I understood these messagesas a way to thoroughly chew over a problem. And
has been a mixed blessing: I am assertive in my ownsometimes such verbal jousting has been ill-chosen on
conflicts but have had to work hard to fully learn thatmy part, when quiet listening would have served me
not all conflicts need engaging at full strength!and others better.
My mother was raised in a family and in a generationWhen I was in my mid-20s, I talked by phone with
that prevented her from spreading her wings as sheMom a few days before she died unexpectedly. She
wished. She attended Katharine Gibbs instead of agently reminded me in that conversation that truly
four-year college, though her grades and ability wouldstrong people know when not to use their strength. I
have gained her entrance anywhere she sought if shestill work on striking that balance and I wish she were
were college-bound today. She regretted those closedaround to guide me, though I feel her legacy with me
doors her entire life and, I think, wished she'd presseddaily and am generally thankful for that.
the issue when she was 18. From my earliestSo I leave you with this: What did your mother (or
memories, she taught me that the sky is the limit andfather) teach you about conflict? What of those
that, as a woman, I am equal to any man and to anylessons should you continue to carry and what should
challenge. This independence, while freeing in so manyyou let go? And what are you teaching your own
ways, has also been my Achilles heel during conflict. I'mchildren?
always tempted to over-assert just how capable andCopyright © 2005 by Tammy Lenski. All rights
independent I am, sometimes to my own detriment.reserved.
She taught me compassion, to look for the equal